Privacy

Wildex identifies the animals in video recorded by the Ring cameras you choose to connect and keeps a record of the species it has seen. This page says exactly what we receive, what we do with it, how long we keep it, who else touches it, and how you delete it.

What we receive from Ring

When you connect Wildex in the Ring app, Ring lets us: receive a notification when a selected camera detects motion (the event id, the camera id, the time, and Ring’s motion type such as motion, person or vehicle); fetch a single picture from the recording at that moment, and, only when that picture shows nothing, a short clip around it; and read basic device information (camera name, type, and whether it is online). We never receive your Ring password, your address, or your camera’s location, and we do not ask for live view. Events Ring labels as a person or a vehicle are never fetched at all.

What we do with it

Each motion event triggers one job: fetch one frame, find the animals in it, and name the species. If the frame has no animal, we fetch a clip of about 20 seconds at reduced resolution and look through it the same way. The result is a sighting: the species, how sure we are, the time, the camera, and a small crop of the animal. Sightings build your Dex (one card per species with first seen, last seen and visit counts), its charts by hour and month, the alerts you choose to receive, and a monthly summary email.

People are discarded before anything is stored. When the detector finds a person in a frame, that region of the picture is blanked in memory before any further step. A frame or clip with a person and no animal is deleted immediately and nothing about it is written anywhere. We do not recognise faces, read license plates, identify anyone, or keep any picture of a person.

AI and automated processing

Animal detection and species identification use publicly available, open-source models (an object detector and a species classifier trained on camera-trap images) that were trained before we ever saw your data, and they run on our own servers. Your footage is not sent to any third-party AI service. We do not train, fine-tune, or evaluate any AI model on Ring data or anything derived from it. Because no training happens, there is nothing to opt out of. When you confirm or correct a species, that answer is stored with the sighting so your Dex is right; it is not used to train a model. We do not derive biometric data, health information, precise location, or any sensitive personal characteristics from Ring data.

What we keep, and for how long

• The fetched frame or clip: deleted as soon as its analysis finishes, usually within a minute. We do not keep your recordings.
• A crop of each animal (a small cut-out of the picture around it): kept for 90 days, then deleted, except the one picture you or we chose as a species’ best photo, which is kept while your account exists.
• A full frame, only when no person was in it, so you can see the whole scene of a sighting: deleted after 7 days.
• The sighting itself (species, confidence, time, camera, where in the picture the animal was): kept while your account exists; it is what your Dex is made of.
• Our own working copies on the machine that analyses your footage: deleted after 3 days.
• Anything nothing refers to any more: deleted within the hour.
• Event notifications from Ring: deleted after 30 days.
• Your email address, camera list, region, and settings: kept while your account exists.

These deletions run automatically every hour. When you delete your account, everything above is removed at once (see below).

Who else handles your data

We do not sell data, share it with advertisers, or share it between households. The only other parties are the services that run Wildex:

• Supabase (United States): database, sign-in, and file storage for sighting crops.
• Vercel (United States): hosts this website and receives Ring’s event notifications.
• Hetzner (Finland, European Union): the server that fetches and analyses frames and clips. They pass through it for about a minute and are not stored there.
• Resend (United States): sends sign-in links, alert emails and the monthly summary.

Each is bound by its own data-processing terms and handles data only to provide its service to us.

People looking at your data

Wildex runs without anyone watching. A person on our side may view a crop or a sighting only to investigate a support request you made or an identification problem, and never for any other reason. No one else has access.

Your controls

• See everything: your Dex lists every species and every sighting with its picture.
• Alerts: each species is Alert, Track, or Ignore in your settings; quiet hours and the email switches are yours to set.
• Cameras: choose which cameras Wildex can see in the Ring app, and switch any of them off in your settings at any time.
• Region: the country and state you set are used only to narrow the species list; you can leave the state blank.
• Disconnect: remove Wildex from My Apps in the Ring app and we can no longer fetch anything.
• Delete your account: the “Delete my account and data” button in your settings erases your sightings, pictures, cameras, settings, and sign-in immediately. Copies in backups expire within 30 days. You can also email support@wildexapp.com to request deletion or a copy of your data; we answer within one business day and complete requests within 30 days.

When our identification changes

Every sighting shows how sure we are and which model decided, so you always see how much to trust it. When we change how detection or identification works, or what it can and cannot see, we post it on the changelog and, for changes that affect what you receive, email you before they take effect.

Last updated September 25, 2026. Terms · Support · Not affiliated with Ring or Amazon.